FREQUENTLY ASKED QUESTIONS

Find answers to common questions about shopping with FORBSEDGE. For anything else, our team is happy to assist.

ORDERS AND PAYMENT

What payment methods do you accept?

We accept major payment methods available at checkout, which may include Visa, Mastercard, American Express, PayPal, Shop Pay, and Apple Pay. Available options may vary depending on your location, device, and eligibility.

Is my payment information secure?

Payments are processed through our designated payment providers using their applicable security measures. Available payment options and checkout security details are displayed during checkout.

Can I change or cancel my order?

Please contact shop@Forbsedge.com as soon as possible if you need to make a change. Requests cannot be guaranteed once an order has entered processing or has been shipped.

I didn't receive an order confirmation. What should I do?

Check your spam or junk folder first. If the email is still missing, contact shop@Forbsedge.com with your name and order details, if available.

SHIPPING AND DELIVERY

Where do you ship?

We ship to eligible destinations internationally. Available destinations and shipping options are displayed at checkout.

How much does shipping cost?

Shipping fees depend on the destination, selected shipping method, and order details. Applicable charges will be displayed at checkout before you complete your purchase.

Can I track my order?

Where tracking is available, shipping confirmation and tracking details will be sent to the email address provided at checkout.

Will I have to pay customs duties or import taxes?

Unless otherwise stated at checkout, customers are responsible for applicable import duties, taxes, tariffs, and customs-related charges imposed by the destination country. Please refer to our Shipping and Returns policy for further details.

PRODUCTS AND SIZING

How do I choose the right size?

Please refer to the size guide on the relevant product page before placing your order. If you need further assistance, contact shop@Forbsedge.com.

An item is out of stock. Will it be restocked?

Restocks depend on availability and future collection releases. Follow FORBSEDGE for updates or contact our team to inquire about a specific item.

How should I care for my apparel?

Follow the care instructions on the garment label to help maintain the fabric, fit, and overall quality of your FORBSEDGE pieces.

WHOLESALE & PARTNERSHIPS

How can I become a FORBSEDGE brand ambassador or partner?

For brand ambassador, collaboration, or partnership inquiries, email partners@Forbsedge.com with a brief introduction, relevant social media links, and details about your proposal. All inquiries are subject to review.

Interested in working with FORBSEDGE?

We welcome inquiries from retailers, golf clubs, pro shops, and potential brand partners interested in working with FORBSEDGE.

For wholesale, retail, or partnership inquiries, please contact partners@Forbsedge.com with your business name, location, and a brief introduction.

All inquiries are reviewed individually. Wholesale availability, pricing, and partnership terms are subject to approval.

STILL HAVE QUESTIONS?

For customer service and order-related inquiries, contact shop@Forbsedge.com.

For wholesale and partnerships, contact partners@Forbsedge.com.